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Customer care

Returns & Exchanges

30-Day Returns

We want you to love every Garmex piece. If something isn't right, you may return unworn items with original tags within 30 days of delivery for a refund.

How to Return

  1. Contact us through the contact page with your order number.
  2. We'll provide return instructions and the return address.
  3. Ship the item back in its original packaging where possible.
  4. Once received and inspected, your refund is processed to the original payment method.

Exchanges

Need a different size or color? Request an exchange through the contact page and we'll arrange it, subject to availability.

[This policy is a ready-to-edit placeholder — review and adjust the details to match your actual return operations before launch.]

Questions? Contact us.